Adam Robertson

VP, Customer Experience

Adam Robertson is Vice President, Customer Experience, where he is focused on realizing our vision to WOW our customers with every interaction. Adam has 15 years of experience managing client relationships, including 12+ years at American Express where he led a team responsible for key clients, such as Nordstrom, Williams-Sonoma, TJX and Target. 



Adam earned his B.A. in History at University of Virginia and his M.B.A. from the University of Michigan’s Ross School of Business. 

More Content From Bryan Corbett

February 5, 2025
Here's a helpful timeline/guide that is applicable for clients with a "classical" peak season in Q4: 🎯 Use Q1 to add 3PLs to your RFP discovery list/search. This master list should not be more than 7-10 providers. 🎯 You should have your preferred 3PL partner list dwindled down to three no later than end of Q1. 🎯 Use the beginning of Q2 for site visits (3 max)—engage with operations and folks on the floor. At this stage, "pricing gaps" should be somewhat narrow between 2-3 companies. Focus on who will "get the job done" and who you envision your company working with for the next 2-3+ years! This is super important. 🎯 Aim to award a verbal "yes" halfway through Q2, no later than end of May. You'll want to allow another 30-45 days to work through legal discussions. 🎯 Ideally, you should sign an MSA with your chosen 3PL no later than the end of June. This allows inventory transfers over the summer and ensures the new operation has ample "time" to touch the product, test systems, etc. 🎯 Go-Live by Oct 1—You really don't want to "go live" in November, two weeks before the major holidays/peak, etc. Launching by Oct 1 allows for at least a 30-day period before the ultra-craziness begins! The Right 3PL Can Make All the Difference—Let’s Chat If you're just about to start your RFP or need help with any of the above, contact us - Barrett would love to be your next 3PL partner to run your supply chain!
Barrett celebrates the launch of Waterdrop as a new 3PL client
By Bryan Corbett August 6, 2024
A Well-Hydrated Supply Chain with Barrett Distribution Centers
By Bryan Corbett January 24, 2024
Sleeping with Barrett: Beyond a Successful Peak Season
Fashion Forward with Barrett: nuuds Embarks on a New Logistics Adventure
By Bryan Corbett August 21, 2023
The Barrett team preparing for the launch of high-growth DTC brands Nuuds & Tones! (Photo: Business Wire)
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